We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy.

  1. If you wish to cancel your account, notify us at least 15 days before end of your term (via an email to [email protected]) . Upon cancellation, your data is deleted from our servers. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.
  2. Your subscription gets renewed automatically at the end of each month. Customers may cancel anytime by emailing a notice to: [email protected]
  3. You can upgrade or downgrade level of our services at any time of your usage, however EDocGen does not refund any fees in that case
  4. If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term
  5. We reserve the right to modify the EDocGen service(s) for any reason, without notice at any time.
  6. Fraud : Without limiting any other remedies, EDocGen may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or investigation, or otherwise) have engaged in fraudulent activity in connection with the services offered by us.
  7. Note : No refunds are offered, even if a plan is canceled mid-month.